Course Overview

The Metro Hospitality Training Course is designed for those aiming to work in metro rail stations, onboard coaches, and back-end passenger service desks. The course includes:

 

• Passenger Interaction & Customer Service:– Handling queries, assisting elderly/disabled travelers, public announcements
• Metro Station Hospitality:– Ticket counters, information desks, crowd management
• Onboard Coach Management:– Safety instructions, cleanliness checks, passenger comfort
• Emergency Protocols & Safety Procedures:– Evacuation drills, first aid, panic handling
• Soft Skills, Grooming & Communication:– Public dealing, multilingual training, personality development
• Metro Tourism & Public Interface:- Supporting tourism desks and route-based assistance

✅ Why Choose Indian Metro for Metro Hospitality Training?

•  Real metro coach simulations and terminal-like infrastructure
• Faculty with metro rail, airport, and IRCTC experience
• Training aligned with DMRC, MahaMetro, Namma Metro standards
• Placement assistance with metro contractors, operators & station service agencies

💼 Career Opportunities After the Course

After completing the Metro Hospitality Diploma, students can pursue:

 

• Metro Station Executive
• Passenger Relations Assistant (PRA)
• Ticketing & Information Desk Officer
• Onboard Metro Attendant/Coach Manager
• Metro Tourism Support Staff
• Safety & Hospitality Coordinator

Salary Range: ₹2.4–₹4.8 LPA (with opportunities for growth across India’s metro cities)

Course Eligibility and Duration

• Duration: 6–9 Months
• Eligibility: 10+2 pass (any stream), basic communication skills

📞 Start Your Career in India’s Urban Transport Sector

Be a part of the modern transport revolution. Join the Metro Hospitality Diploma Course at Indian Metro Institute and get certified for careers in DMRC, Metro Rail, IRCTC-linked hospitality, and urban terminals.